Can Health Care Come With a Warranty?

Can Health Care Come With a Warranty?

From the time I was in grade school until just a few years ago, my parents owned a series of small neighborhood businesses. The first was a corner convenience store in an Italian neighborhood; eventually they traded up to three small clothing shops situated in neighborhood malls. Whether posted above the register or acknowledged during conversations, the message behind each transaction in every one of these stores was this: you were getting the best service and quality my parents could muster or you would get your money back…

Complete Article from The New York Times